British Airways Terminal 5 at LHR is broken again….

So we’ve had an inch or two of snow in London and it’s enough to have brought BA’s LHR operation to its knees.

Landing aircraft are having to wait over two hours to get to the gate because the gates are heavily overcrowded with aircraft heading to other destinations that are having snow problems. Flights are being cancelled and a representative from BA has told me they are no longer rebooking people onto today’s flights, who have missed their flights and connections. Once again it’s a complete shambles and BA simply can’t cope. There are zero announcements in either the arrivals or departures hall and frankly if you’re flying BA today, call them first.